Announcing new Support Portal, Knowledge Base and Community Forums

customer-service-clipart-voice-customer-413306-9686453

New Customer Portal

We are pleased to announce our New Customer Portal in English and French languages (Russian language will arrive later this year). As GenMyModel community is growing up, with more than 600.000 users from more then 180 countries, we would like to bring you a better customer support experience, with clear tutorials and documentation, ticket tracking and effective feedback discussion. And we really hope that you will enjoy it!

new ticket

By the way, we would like to inform you about some fresh and near future changes in GenMyModel.

Recently implemented improvements:

  • Attach files or URL to any element

attachement on Archimate element

Attach attachments on Archimate elements

browse attachments

Browse attachments on Archimate elements

component diagram

Create UML component diagrams
  • Background Images for Archimate diagram shapes

SVG images for Archimate

Background images for Archimate diagrams

Incoming improvements:

  • Advanced Collaboration system
  • New Dashboard design
  • Background Images for Flowchart diagram shapes
  • Unlimited model size for ALL

We are working hard on many others features and GenMyModel becomes more and more mature and complete, to meet the needs of our customers.

Best Regards, GenMyModel Team.

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